Diageo
Product Development
JRC has provided technical support and project management on a variety of global packaging and dispense innovation projects for Diageo Plc, a leading brand beer, spirits, wines and cocktails business. The main work centres being; Bishops Stortford, UK; Stamford, USA and Tokyo, Japan.
diageo.com
Pushing Innovation
Diageo Plc is the world’s leading premium alcoholic drinks manufacturer and is committed to delivering significant incremental business through brand innovation. The packaging and dispense innovation team based in Bishops Stortford will play a key part in achieving this ambitious target. The innovation team develop new primary packaging designs and concepts for both new to world drinks as well as establish brands. This could include a striking new bottle or can shape, or it could be a new dispensing system for draught beers and spirits. Recent examples include Baileys Mini’s, Baileys Glide, For Coffee Mixers and Flash Ice (Smirnoff Ice Slush).
Business Challenge
Competition driving better interaction.
The innovation target is ambitious and requires good creativity, good project management, and excellent interaction between the liquid development team, the brand teams and marketing. In a highly competitive market innovation is critical to maintaining market share.
How JRC Helped
Provision Of Flexible Resource
Late in 2003, the number of projects within the Global Packaging and Dispense Innovation Team at Bishops Stortford exceeded the available capacity. To maintain the development initiative a JRC Project Manager was brought in to manage a number of the innovation projects, some well developed others at the start up phase. By early February 2004, an additional JRC Project Manager was bought in to manage a range of innovation projects in the USA. One of the projects is the development of a new, unique bottle/dispenser to serve a branded spirit with a hint of fruit flavouring, the key being to ensure the two liquids only mix at the point of dispense, maintaining the correct mix ratio to the very last drop. A second project that has turned into three separate work streams is a ground breaking new method for serving draught quality Guinness. The target is to sell an additional 1m hectolitres of Guinness a year world wide by the end of 2007! This has involved concept generation, supplier liaison, prototype manufacture and testing, consumer testing, global supplier evaluation and selection and market launch.
Value Delivered
Projects On Target
All projects handled by JRC are on target, the design concepts are much admired and we are delivering the promised rewards.
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