Bristol-Myers Squibb
Technical Support
Site operated a large number of lines, covering a range of pack types and filling technologies. The site had a Packaging Development function. However, this was increasingly focused on NPD activities, rather than performance improvement or strategic projects.
bms.com
Overall Performance Improvement
Projects covered a range of activities, focused on overall performance improvement and analysis to support capital spending plans. Specifically, this covered the following: Bar Coding Analysis: Equipment and data management processes for development and application of coding and data on print and apply labels was seen as not optimum to meet future business needs (EAN128 etc.).
Business Challenge
Assessment Of Capabilities
James Ross Consulting were asked to assess actual equipment and process capabilities for existing equipment and to compare these with identified and potential requirements from the supply chain / market. Client wished to develop and launch a range of Professional Haircare products, using custom bottles, for sale across Europe. Timescales for the project were tight (originally assuming that stock containers would be used). Existing resource could not cope with the project. Consequently, James Ross Consulting were asked to manage the packaging development aspects of this work. Timescales for component supply, packing trials and production were achieved, in line with marketing objectives.
How JRC Helped
Making The Changes
From this assessment detailed proposals and costs were put together covering recommended changes to on line equipment and software.
Value Delivered
Flexible Support
Due to workload issues within the clients Packaging Development team, James Ross Consulting were asked to provide temporary resource, based on-site. The Project Manager allocated was tasked, on a weekly basis by the Packaging team within the clients department. This element ran concurrent with the NPD project and lasted for a total of 4 months.
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