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Procter & Gamble
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Technical Support
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As the Client’s business continues to grow, both organically and
through targeted acquisitions so a need for focused technical support
developed. Working with existing teams within several divisions to deliver
premium pack executions world-wide. The work has involved extensive contact
with Research and Development and close liaison with the manufacturing plants and suppliers as
implementation is realised. JRC has completed work across Europe and in the US.
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pg.com
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The PG Touch
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Two billion times a day, PG brands touch the lives of people around the
world. Our corporate tradition is rooted in the principles of personal
integrity, respect for the individual, and doing what's right for the long-term. The PG community consists of nearly 98,000 people working in almost 80
countries worldwide. What began as a small, family-operated soap and candle
company now provides products and services of superior quality and value to
consumers in 140 countries.
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Business Challenge
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Flexible Resource
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Businesses today need flexible resource but also require established links and compatibility with internal project teams. James Ross Consulting can operate like an extension
of the existing resource.
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How JRC Helped
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A Good Day To Day Working Relationship
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Technical support is based on a project by project approach. A
specific requirement (improvement, development, troubleshooting etc) being
identified. James Ross Consulting then provide a cost and timescale, based on agreed working methods, to affect
a solution. This involves analysis, integration of technical data from
acquired businesses, vendor liaison, support / interaction with all internal departments and locations (as necessary), specifications development, trials, final
specification and update of information (specs / drawings) on to a central
‘global’ system. Key to our success for this type of project work was our
ability to fit in to the systems currently operated by the client. This
includes procedures and test protocols as well as inter-departmental
(inter-site) communication and vendor liaison. Having established our links and
compatibility with the team, we were then able to operate like an extension
of the existing resource.
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Value Delivered
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Continued Support For Over Five Years
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Client had acquired a range of established brands. Consolidated
packs introduced inefficiencies into automated filling plant from disparity
of componentry etc. Our project team analysed individual packs and components
to identify causes for filling / assembly problems. This required updating
and validation of existing specs and drawings. Once complete we interfaced
with internal departments and suppliers to rectify as required. Specs and
drawings were then re-issued. Third party manufacturing (fully serviced) assessment verses use
of excess capacity at a sister company. Study involved line / capacity
analysis, support services, inventory management, procurement, warehousing
and total costs. Using this model to determine manufacturing routes for a
range of new products.
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Contact Us
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To enquire about applying our services to your business send us an e-mail
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We have offices in Europe, North America and Asia Pacific. Locate our office addresses here
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